QAI CSQA sample paper - 2

1.      Quality control practices should occur only during product construction at the end of development. (True/False)

2.      During development, the quality control process is frequently called _____________ and at the conclusion of development, it is called _____________

3.      The testers’ workbench is the process used to verify and validate the system structurally and functionally. (True/False)

4.      Unit Testing

a.      Simulate operation of the entire system and confirm that it runs correctly.

b.      Ensures that a single program, module, or unit of code function as designed.

c.       Real-world test is the most important to the business, and it cannot be conducted in isolation

d.      Conducted on tasks that involve more than one application or database, or on related programs, modules, or units of code, to validate that multiple parts of the system interact according to the system design

5.      Integration Testing

a.      Simulate operation of the entire system and confirm that it runs correctly.

b.      Ensures that a single program, module, or unit of code function as designed.

c.       Real-world test is the most important to the business, and it cannot be conducted in isolation

d.      Conducted on tasks that involve more than one application or database, or on related programs, modules, or units of code, to validate that multiple parts of the system interact according to the system design

6.      System Testing

a.      Simulate operation of the entire system and confirm that it runs correctly.

b.      Ensures that a single program, module, or unit of code function as designed.

c.       Real-world test is the most important to the business, and it cannot be conducted in isolation

d.      Conducted on tasks that involve more than one application or database, or on related programs, modules, or units of code, to validate that multiple parts of the system interact according to the system design

7.      User Acceptance Testing

a.      Simulate operation of the entire system and confirm that it runs correctly.

b.      Ensures that a single program, module, or unit of code function as designed.

c.       Real-world test is the most important to the business, and it cannot be conducted in isolation

d.      Conducted on tasks that involve more than one application or database, or on related programs, modules, or units of code, to validate that multiple parts of the system interact according to the system design

8.      An independent test team is usually comprised of a Test Manager or team leader, Testers, and additional Testers. (True/False)

9.      Static testing occurs throughout the development life cycle. (True/False)

10. Verification answers the question, “Did we build the system right?” while validation addresses “Did we build the right system?” (True/False)

11. Verification requires several types of reviews, including requirements reviews, design reviews, code walkthroughs, code inspections, and test reviews. (True/False)

12. V testing is also called as

a.      U testing

b.      Life cycle testing

c.       Black box testing

d.      Dynamic testing

13. A test objective (goal) is a statement of what the test team or tester is expected to accomplish during a specific testing activity. (True/False)

14. Test objectives, are usually defined during requirements analysis. (True/False)

15. The main goal is to identify defects within the stage or phase of the project where they originate, rather than in later test stages; this is referred to as “__________________”

a.      Defect identification

b.      Defect prevention

c.       Stage Containment

d.      Defect leakage

16. Since defects identified in the review process are found earlier in the life cycle, they are more expensive to correct. (True/False)

17. Reviews are an efficient method of educating a large number of people on a specific product or project in a relatively short period of time. (True/False)

18. Phase-end reviews are also called Decision-Point or Gate reviews. (True/False)

19. Regardless of the format, three rules apply to all reviews:

a.      The product is reviewed, not the producer

b.      Defects and issues are identified, not corrected during the session

c.       All members of the review team are responsible for the results of the review

d.      All the above

20. Phase-end reviews look at the product for the main purpose of determining whether to continue with planned activities. (True/False)

21. The checkpoint reviews are focused on critical success factors while phase-end reviews are general. (True/False)

22. Post-implementation reviews are also known as

a.      Post mortems

b.      User acceptance reviews

c.       Customer reviews

d.      None of the above

23. Tactical risks are divided into three categories:

a.      Structural Risk, Technical Risk, Size risk

b.      Intangible risk, Technical Risk, Size risk

c.       Size risk, Magnitude Risk, Functional risk

d.      None of the above

24.  ________________ are informal, semi-structured reviews of the program source code against specifications and standards to find defects and verify coding techniques.

a.      Code Walkthroughs

b.      Code Inspection

c.       Peer Review

d.      Coding standards review

25. Validation ensures that the system operates according to plan by executing the system functions through a series of tests that can be observed and evaluated for compliance with expected results. (True/False)

26. Equivalence partitioning, Boundary analysis are part of

a.      White box testing

b.      Black box testing

c.       Regression testing

d.      All the above

27. Thread testing and incremental testing are usually used together. (True/False)

28.  _____________ Technique assures that the change will not cause adverse effects on parts of the application or system that were not supposed to change.

a.      White box testing

b.      Black box testing

c.       Regression testing

d.      All the above

29. The test manager’s objective is to maximize the benefits of the regression test while minimizing the time and effort required for executing the test. (True/False)

30. Different types of regression testing are Unit, Regional and Full. (True/False)

31. The primary objective of configuration management (or change control) is to get the right change installed at the right time. (True/False)

32. A defect is a variance from expectations. (True/False)

33. Can defects be used for improving process? (Yes/No)

Answers:
Q1	FALSE
Q2	verification & validation
Q3	TRUE
Q4	B
Q5	D
Q6	A
Q7	C
Q8	TRUE
Q9	TRUE
Q10	FALSE
Q11	TRUE
Q12	B
Q13	TRUE
Q14	TRUE
Q15	C
Q16	FALSE
Q17	TRUE
Q18	TRUE
Q19	D
Q20	TRUE
Q21	TRUE
Q22	A
Q23	A
Q24	A
Q25	TRUE
Q26	B
Q27	TRUE
Q28	C
Q29	TRUE
Q30	TRUE
Q31	TRUE
Q32	TRUE
Q33	Yes

QAI CSQA sample paper – 1

Q1. Adequate attention to quality in IT normally results in

a.      Low system maintenance costs and customer dissatisfaction.

b.      High system maintenance costs and customer satisfaction.

c.       High system maintenance costs and customer dissatisfaction.

d.      Low system maintenance costs and customer satisfaction

Q2. The Quality manager is not a significant factor in determining the success of the ongoing success of the quality activities. (True/False)

Q3. State the four project variables

Q4. The important principle of getting something accepted is referred to as _________ rule.

Q5. The Carnegie Mellon university states that it takes at least —– to move from Level 1 to level3
a) 4 years
b) 2 years
c) 3 years
d) 5 years

Q6. An organization in Initial Phase of Quality Function Maturation is result-driven, focusing on defining and controlling product quality(True/False)

Q7. In Final Phase of Quality Function Maturation an organization’s objectives move from control to assurance. The emphasis is on defining, stabilizing, measuring, and improving work processes (True/False)

Q8. During Intermediate Phase of Quality Function Maturation, objectives such as consulting, motivating, and benchmarking move the organization toward optimization. (True/False)

Q9. State the major Drivers that Change the Role of the QA Analyst.

Q10. Quality management as a ___________ philosophy leads management to begin defining, measuring and improving processes.

Q11. Dr. Deming said that a leader of ____________ is needed to drive the quality management process.

Q12. The benefits of the Quality are always achieved without the assistance of QA Analysts. (True/False)

Q13. State the contents of the Quality charter.

Q14. A major reason to appoint a quality manager is to ensure that there will be a continuous force on quality in the organization. (True/False)

Q15. The best positioning for reporting for quality groups is
a. Reports to senior IT manager
b. Reports to manager of systems programming
c. Reports outside of the IT function

Q16. Quality tools can be used to
a) To define measures
b) To manipulate measures
c) Collect data and Improve processes
f) All of the above.

Q17. Name the three major Quality tools.

Q18. __________ is a technique used to quickly generate a quantity of creative or original ideas on or about a process, problem, product, or service.

Q19. To generate affinity diagrams, steps should be continued after __________
a) Affinity diagram
b) Force field analysis
c) Cause and effect Diagram
d) Brain storming
e) none of the above

Q20. Define Nominal Group Technique.

Q21. Cause and Effect diagrams are applicable for
a. Analyzing problems.
b. Identify sources of defect causes.
c. Scheduling problems/Cycle times
d. implementing anything new
e. None of the above
f. All of the above
g. a, b, c

Q22. Force field analysis is useful in
a. implementing a quality function
b. Developing education and training programs
c. empowering the work force
d. All of the above
e. None of the above

Q23. A ________ is a more detailed flowchart that depicts processes, their relationships, and their owners.

Q24. What are the three types of benchmarking?

Q25. Collection of data is the step in planning phase. (True/False)

Q26. Determine Current Competitive Gap is one of the steps in analysis phase (True/False)

Q27. Define Matrix.

Q28. Write the two common types of matrices.

Q29. Give an example of task deployment.

Q30. Name some Statistical Tools.

Q31. A _______ is a form used to gather and record data in an organized manner.
a) Check Sheet
b) Pareto Chart
c) Affinity Diagram
d) None of the above

Q32. Check sheets can be used to record end user surveys. (True/False)

Q33. Histogram is a bar graph. (True/False)

Q34. Histogram can explain graphically whether the process is in control or out of control (True/False)

Q35. Pareto chart is a special type of histogram. (True/False)

Q36. Run charts are often used to monitor and quantify process outputs before a control chart is developed. (True/False)

Q37. What are the two types of variation?

Q38. A scatter plot is used for problem solving and understanding cause-and-effect relationships (True/False)

Q39. The stem-and-leaf chart is a variation of the bar chart using the actual distributed values shown by category (True/False)

Q40. Bar chart is two-dimensional. (True/False)

Q41. A pie chart graphically presents the ____________ of a total population.

Q42. ________ Chart is a variation of the bar chart using the actual distributed values shown by category.

Q43. The first step in generating a histogram is to
a) Clarify what must be collected objectively.
b) Gather data and organize it from lowest to highest value.
c) Tally the results
d) Use brain storming
e) None of the above

Q44. Questions on check sheets need not be organized by topic. (True/False)

Q45. Line charts are used to compare
a) Like units
b) Related or fixed variables
c) like periods
d) unlike periods
e) unlike units
f) ABC
g) all of the above.

Q46. Pareto chart is otherwise called as _________ rule.

Q47. Formula for Effective Behaviour Change.
a. Behaviour = Individual + Environment
b. Behaviour = Individual — Environment
c. Behaviour = Individual * Environment
d. Behaviour = Individual / Environment

Q48. State the three deployment phases.

Q49. Some key activities performed by QA analysts that are not normally performed by internal auditors are

a. Developing policies, procedures, and standards
b. Acquiring and implementing tools and methodologies
c. Marketing or creating awareness of quality programs and concepts
d. Measuring quality
e. All of the above

Q50. _____________verify compliance to corporate policies, plans, procedures, and applicable laws and regulations 

  

Que#	Answer
1	D
2	FALSE
3	Scope, schedule, resources, and quality
4	Mafia
5	c
6	TRUE
7	FALSE
8	FALSE
9	The two major drivers that change the role of the QA analyst are the management philosophy used in the IT group, and the personal belief system of managers
10	Process-oriented
11	Statistical methodology
12	FALSE
13	Scope, Objectives, Responsibilities
14	TRUE
15	A
16	FALSE
17	Management Tools, Statistical Tools, Presentation Tools
18	Brainstorming
19	D
20	The nominal group technique is a structured, facilitated technique where all team members participate by individually ranking ideas, issues, concerns, and solutions, and then achieve consensus by combining the individual rankings
21	G
22	D
23	Process map
24	Process Benchmarking, Product Benchmarking, Performance Benchmarking
25	TRUE
26	TRUE
27	A matrix is a structured, problem-solving technique used to show the relationship between grouping
28	The L-type matrix and the T-type matrix
29	A combined example would be a training class
30	Check Sheet/Histogram/Pareto Chart/Run Chart/Control Chart/Scatter Plot
31	Check sheet
32	TRUE
33	TRUE
34	TRUE
35	TRUE
36	TRUE
37	Common or random causes of variation
38	TRUE
39	TRUE
40	TRUE
41	Components
42	The stem-and-leaf chart
43	B
44	FALSE
45	F
46	20-80
47	A
48	Assessment, Strategic, Tactical
49	E
50	Internal auditors